No Data in MultiSite Dashboard and Settings->Sites

Hi there,

I recently noticed a Problem with my piwik installation while moving it to a new server.

For both the old an the new server, I get an empty Page (with only the menu) for the All Websites Dashboard and also the Settings -> Websites page. There are no PHP-Errors or anything in the server logs, but the browser shows this in the Error Console:


"Error: [$injector:unpr] http://errors.angularjs.org/1.2.28/$injector/unpr?p0=piwikApiProvider%20%3C-%20piwikApi%20%3C-<div class="ng-scope" ng-include="'plugins/SitesManager/templates/index.html?cb=b0ccb278404333955b53f490f55a6de2'">itesManagerApiHelper%20%3C-" oreAPI
z/<@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:6:450
ec/l.$injector<@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:36:202
c@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:34:305
ec/q.$injector<@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:36:268
c@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:34:305
d@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:35:1
ec/q.$injector<@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:36:286
c@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:34:305
d@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:35:1
ec/q.$injector<@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:36:286
c@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:34:305
d@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:35:1
f/<.instantiate@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:35:165
Od/this.$get</<@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:67:419
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J@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:53:1
g@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:47:256
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g@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:47:256
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Yd/this.$get</h.prototype.$digest@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:110:109
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m@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:72:452
w@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:77:463
ye/</B.onreadystatechange@https://www.seiichiro0185.org/piwik/libs/bower_components/angular/angular.min.js?cb=b0ccb278404333955b53f490f55a6de2:79:24
 angular.min.js:92:67

Piwik is current Version 2.14.3, running on nginx with php-fpm (old server) or uwsgi (new server), php-version 5.6.12. The piwik-instance has 3 sites, Tracking for the sites is working fine. Unfortunately I can’t say for sure when the problem started, since I didn’t use the MultiSite Dashboard for a while and didn’t add any new sites recently. My Instance is running for several years already and was always updated using the autoupdater.

I tried to copy a fresh installation of piwik to the server and use it with the old database, but the behaviour stays the same. Everything except MultiSite Dashboard, Settings->Websites and the Website selection dropdown in the normal dashboard is working fine.

I have no real Idea where to start debugging this issue. If you need more infos or logs etc… feel free to ask and I will provide them. Thanks in advance for any help with this issue.

Hi there,

Feel free to try again installing with the latest 2.15.0 beta version which includes many fixes and improvements, see: I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions? - Analytics Platform - Matomo

If you still have a problem, please create an issue on our tracker GitHub - matomo-org/piwik: Liberating Web Analytics. Star us on Github? +1. Matomo is the leading open alternative to Google Analytics that gives you full control over your data. Matomo lets you easily collect data from websites, apps & the IoT and visualise this data and extract insights. Privacy is built-in. We love Pull Requests!