No analytics being collected with tracking JS


Hi all,

I just installed Piwik recently on my VPS which is running the following:

Apache 2.4
Ubuntu 12.04 LTS
PHP 5.5

My directory structure is as follows

/var/www is my main website install (ForkCMS) -

/var/analytics is my piwik install location -

I setup a config for analytics like so:

# analytics config file allows redirection of /analytics

Alias /analytics /var/analytics

<Directory /var/analytics>
	Options FollowSymLinks

# Disallow web access to directories that don't need it
<Directory /var/analytics/>
	Require all granted

After installing Piwik successfully I added the Piwik tracking code to my scripts on ForkCMS

When I navigate to my website, you can see in firebug that the tracking code is working and is fetching the piwik.js, however when I check my dashboard there is no hits being recorded.

No errors are being recorded on the browser console.

So what do you think is going wrong here?

(Matthieu Aubry) #2

Hi there,

please check this FAQ: Piwik doesn't track any visits and pages, and shows "There is no data for this report" in all reports. - Analytics Platform - Matomo