Need help to set-up Piwik


#1

I uploaded the Piwik folder on my Wordpress blog.
I am stuck in the 3rd step of set-up, it includes 6 fields as stated below. I want to know where do I get this information from? My host is BlueHost, where in my control panel do I find this information on BlueHost?

database server
login
password
database name
table prefix
adapter


#2

Hello Susan,

If you follow this simple guide it will show you how to get the information you require.

https://my.bluehost.com/cgi/help/6

However from my experience blue host mysql is slow so if your site gets busy you may need to move hosts.


#3

I am getting the following error:

Error while trying to connect to the database server:
SQLSTATE[HY000] [2005] Unknown MySQL server host ‘promodir_blog’ (1)

This is extremely complicated… I have been trying it for a long time… I don’t know what information to enter.

I have a database created already in my Cpanel… I am entering the same information there and its failing every time.


(Thomas Seifert) #4

promodir_blog is probably the database name not the hostname. For hostname I would try localhost with a cPanel host.


#5

Thanks a lot for the help.

The tracking has begun… but when I try to navigate to other sections eg. under ‘Visitors’ > ‘Visitor Log’ OR if I click on ‘View detailed visitor log’ it remains on the Dashboard, nothing happens. I understand that I have to select the Widgets from the dropdown menu. But why the other sections not accessible?