MySQL server issue

Hello, I have matomo installed on a cpanel share hosting running php 7.4, when i click on “System check” option i get Mysqli prepare error: MySQL server has gone away. I have looked into the wiki but cpanel don’t have the option to edit MySQL config file, can someone please help me?

I have the same problem now. What should we do? Please, help us, somebody

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I get the same damn error - MySQL server has gone away. Why is it happening ? Any ideas ? I have searched on the internet, but didn’t find anything. It makes me upset, because I have spent a lot of time in order to find the best dedicated servers in usa I have analyzed the entire market, and have found the most profitable hosting service. The prices here are starting from only 49$ an there are a lot of features. Moreover, I have read a lot of articles in the blog of that site, and found out many interesting things about servers. I have done such a big work, and now I get this error! It’s freaking me out!