Missing indication of unique visitors in one day report


#1

Dear Piwik-Team,

every time I set up an report wich extends the period of one day, the unique visitors are not included (the report just shows the visits in total but not the unique visits). I would be glad if qou could give me a hint how I can fix this, since my client needs it very urgently.

Kind regards

Teja


(Matthieu Aubry) #2

hi there,

see How do I enable "Unique Visitors" metric for Yearly reports and for Custom Date Ranges? - Analytics Platform - Matomo


#3

Thanks for the quick response. We did as indicated in How do I enable "Unique Visitors" metric for Yearly reports and for Custom Date Ranges? - Analytics Platform - Matomo but still the unique visitors do not appear in the email-report choosing a period of time . The still appear if I choose a date for the report instead of a period of time extending 1 day). I would be very glad if you could give me a hint how I can fix this, since my client needs it very urgently.

Kind regards

Teja


(Matthieu Aubry) #4

Hi there,

can you create a bug report at: Issues · matomo-org/piwik · GitHub
with steps to reproduce and a screenshot showing the missing metric?

we’ll investigate


#5

Hallo Matt,

here you can find the issue on GitHub:

Kind regards

Teja