Media Analytics Nothing in Over view

Hi, I have successfully installed Media Analytics and get logging in Real time when video playing. However, there is nothing shown in Media Overview. What is the problem?

Hi @dannytung,

Thanks for reaching out. I’m really sorry but it looks like we didn’t reply to your request from a few months ago. Sorry about this (we had some issue and didn’t get notified). Do you still experience this or maybe you have other questions? we’ll be happy to answer them, please contact us at shop@innocraft.com for support. Looking forward to helping you. Wishing you a great week,