Media Analytics does not work

Premium Features
1

Hello,

I have newly installed the preimum features :tada:
Everything works fine except the media analytics. I do not get any data there. In the set up guide is written, that I need to have the tracking code installed on my website where the matomo.js is included.
So the thing is we integrated Matomo via the Matomo Tag Manager and there the matomo.ja is not visible. But as the tag manager integrates the tracking code it should still work, right?

Is there a possibility to get media analytics to work with the matomo tag manager?

Thanks for your help! :relaxed:

2

If your tracking is working otherwise, you should have media tracking also. Can you email us the page you are trying to track to shop@innocraft.com and we can investiagte further from there.