Matomo vs Google count discrepancy

Tag Manager
,
1

Hello folks,

I am using Matomo along with Google Analytics. I am using Matomo Tag Manager and placed right below the tag, the matomo implemented on highly scalable servers and no problem from server side

Config:
DoNotTrack disabled on both Matomo and GA
Avoid Bot Tracking enabled on both Matomo and GA

I am facing a count discrepancy between Matomo (lesser) and Google Analytics - PageView Count, Visitor Count and Session Count.

Eg: (Single day - June 1 2020)

Tool | PageView. |. Visitors. |. Session. |

Google Analytics | 99000. |. 45000 |. 44000 |
Matomo | 79000. |. 43000 |. 51000. |

I am aware about the 5-10% of count discrepancy

What is the proper solution for this Count discrepancy between Matomo and Google Analytics.

My References :
https://matomo.org/faq/troubleshooting/faq_50/

2

As mentioned in the issue @Prashant_R something to check be if some specific pages get less page views or whether some pages maybe aren’t tracked because the tracking code was not implemented there etc.

3

I would also recommend comparing Apache logs to both GA and Matomo.

Both GA & Matomo each have their own version of the truth … the question is, who is more accurate? Comparing to the Apache logs will reveal the answer :slight_smile: