Matomo records number of user visits but pageviews


(Melbrian Nuevo) #1

Hi guys,

I am new in forum so forgive me if I am just creating a new topic here to get your assistance as we are really striving as to what’s really going on. Everything was working fine until yesterday (Oct 9th) that all of our websites are no longer getting pageviews. Matomo shows the number of visits but no actions or pageviews has ever been recorded. Can someone help me what we should do next as we believe that this is not a tracking code issue on all of the websites?

Thanks in advance