Matomo.php - "An error occurred trying to load the resource"

Support & Bugs
1

Hello,

I’ve recently installed matomo on my website, but I have an error with matomo.php “An error occurred trying to load the resource”.

I’ve installed it on my Wordpress.

Do you have any ideas of what could cause this issue?

Thanks in advance! (You can ask me any information that you need)

2

Maybe it’s not an issue? I’ve made a lot of researches and I’ve found that the header response is :

“Response
:status: 204”

And I’ve found on the internet that " HTTP Status 204 (No Content) indicates that the server has successfully fulfilled the request and that there is no content to send in the response payload body."

So it’s a normal error?

Thanks

3

Hi,

I don’t understand: Do you get response 204 or “An error occurred trying to load the resource”?
Can you share a screenshot to illustrate your problem?