Matomo not tracking visits Properly

Support & Bugs
1

Hi,

we have configured matomo server properly but it is passing wrong or 0 siteId.
how to solve this issue.

Please help us out for same.

2

Hi,

Can you please further explain what you mean with “0 siteId”?

3

we are using react piwik library in our project so how we are passing siteId for our website to track vistedpage and users.

const piwik = new ReactPiwik({
url: config.MATOMO.URL,
siteId: config.MATOMO.SITEID,
trackErrors: true,
enableLinkTracking: true,
trackDocumentTitle: true
});

You can see siteid we defined 1 and 2 for prod and staging but going through logs found that sometime it is passing 0 siteId.
Now please help me out for same.

4

Hi,

If the issue is that ReactPiwik is not initializing the tracking code correctly, then I would report this to the ReactPiwik developer or invite them to answer here:

Also make sure that config.MATOMO.SITEID is always set in your build process.

5

okay let me check the build.

thanks

6

I have checked build and found that siteId is always set.

So please could you report to ReactPiwik developer or invite them here.

7

As I see in the plugin, the siteId is correctly initialized.
For the moment I don’t have any environment available to test it.
Please create a Pull Request if you find something wrong in the plugin.

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