I have a paid account for Matomo Cloud. I have tried to contact support, but did not receive any contact so far.
I have implemented the Matomo tag on my website, however, the server is returning a 400 code. Some traffic make it through the platform, but most of the traffic is being lost.
Follow an example of the hit failing -
I have changed the parts that could identify my client. This is quite urgent and although the Matomo Cloud says they offer support, I did not receive any response from them so far.
I have tested to create a new measurable, I get the same error.
Please, see attached the point of the code where it fails -
Any help would be appreciated.