Matomo Analytics for wordpress - Email reports not functioning well

Support & Bugs
#1

Hej,

thanks for a great product. Just installed version Version 1.3.2 of
https://matomo.org/blog/2019/10/matomo-analytics-for-wordpress/ to my Wordpress (version 5.3.6) and am trying to learn how it works.

I created a report to be sent via email weekly. Tried to adjust it by choosing more fields but the changes are not saved. I do even notice that some of the options with pull-down menu are not available. Once in a while, i do notice that it states “loading data” once I tried to save the changes.

Anyone experiencing similar problems and how can i resolve it ?

#2

Hi,

It is working fine for me. Do you by chance use some adblocker that is maybe blocking resources needed? Or a server module like mod_security that blocks requests based on some rules?

Can you open your browsers developer tools (F12) and check for errors in the console?

#3

Hi Lukas,
Thanks for the quick reply!

No, I have removed the adblocker plugin in chrome. Not too sure about mod_security though.
See screen dump,

1461×1171 81.4 KB

when i press Save after editing on an existing email report , F12 says:

Uncaught TypeError: Cannot read property ‘classList’ of null
at Object.init (dec73.default.include.e52d06.js:19)
at dec73.default.include.e52d06.js:19
asset_manager_core_js.js?v=3.14.0?cb=8675acaa52c59fd34e02c9b0d0b4b445:230 TypeError: jQuery.easing[jQuery.easing.def] is not a function
at Object.swing (asset_manager_core_js.js?v=3.14.0?cb=8675acaa52c59fd34e02c9b0d0b4b445:29)
at init.run (jquery.js:4)
at i (jquery.js:4)
at Function.n.fx.timer (jquery.js:4)
at pb (jquery.js:4)
at HTMLHtmlElement.g (jquery.js:4)
at Function.dequeue (jquery.js:3)
at HTMLHtmlElement. (jquery.js:3)
at Function.each (jquery.js:2)
at n.fn.init.each (jquery.js:2)
(anonymous) @ asset_manager_core_js.js?v=3.14.0?cb=8675acaa52c59fd34e02c9b0d0b4b445:230
asset_manager_core_js.js?v=3.14.0?cb=8675acaa52c59fd34e02c9b0d0b4b445:230 TypeError: jQuery.easing[jQuery.easing.def] is not a function
at Object.swing (asset_manager_core_js.js?v=3.14.0?cb=8675acaa52c59fd34e02c9b0d0b4b445:29)
at init.run (jquery.js:4)
at i (jquery.js:4)
at Function.n.fx.timer (jquery.js:4)
at pb (jquery.js:4)
at HTMLDivElement.g (jquery.![matomo|623x499]js:4)
at Function.dequeue (jquery.js:3)
at HTMLDivElement. (jquery.js:3)
at Function.each (jquery.js:2)
at n.fn.init.each (jquery.js:2)

#4

Hi @Angela

Any chance you are familiar with editing files in your WordPress? If so, could you edit wp-content/plugins/matomo/plugins/WordPress/WpAssetManager.php and apply the patch as shown in https://github.com/matomo-org/wp-matomo/pull/386/files ?

Be great if you could check if this fixes the issue maybe.

Otherwise could you send us your system report maybe (see https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/) ? Either as a comment (it should be anonymised) or by email to wordpress at matomo.org

#5

Do I apply all 93 rows in the beginning or end of the wpassetmanagee.php file suggested ?

#6

Hi @Angela,

You only need to apply this change to the file:

diff --git a/plugins/WordPress/WpAssetManager.php b/plugins/WordPress/WpAssetManager.php
index 94b32093..c4d20e4f 100644
--- a/plugins/WordPress/WpAssetManager.php
+++ b/plugins/WordPress/WpAssetManager.php
@@ -42,10 +42,10 @@ public function getJsInclusionDirective()
 		$jsFiles[] = "jquery/jquery.js";
 		$jsFiles[] = "node_modules/materialize-css/dist/js/materialize.min.js";
 		$jsFiles[] = 'jquery/ui/widget.min.js';
-		$jsFiles[] = 'jquery/ui/selectable.min.js';
-		$jsFiles[] = 'jquery/ui/autocomplete.min.js';
 		$jsFiles[] = 'jquery/ui/core.min.js';
 		$jsFiles[] = 'jquery/ui/mouse.min.js';
+		$jsFiles[] = 'jquery/ui/selectable.min.js';
+		$jsFiles[] = 'jquery/ui/autocomplete.min.js';
 		$jsFiles[] = 'jquery/ui/position.min.js';
 		$jsFiles[] = 'jquery/ui/resizable.min.js';
 		$jsFiles[] = 'jquery/ui/datepicker.min.js';

So you take the two lines and move them down after mouse.min.js

#7

Sure, shall i paste all the 93 rows included ?

/angela

Den ons 2 dec. 2020 20:10thomas_matomo via Matomo forums <forum@matomo.org> skrev:

#8

That be great @Angela thank you

#9

Hi, when I inspected WpAssetManager.php, the lines are already in place, see here:

public function getJsInclusionDirective()
	{
		$result = "<script type=\"text/javascript\">\n" . Translate::getJavascriptTranslations() . "\n</script>";

		$jsFiles = array();
		$jsFiles[] = "jquery/jquery.js";
		$jsFiles[] = 'jquery/ui/widget.min.js';
		$jsFiles[] = 'jquery/ui/mouse.min.js';
		$jsFiles[] = 'jquery/ui/selectable.min.js';
		$jsFiles[] = 'jquery/ui/autocomplete.min.js';
		$jsFiles[] = 'jquery/ui/core.min.js';
		$jsFiles[] = 'jquery/ui/position.min.js';
		$jsFiles[] = 'jquery/ui/resizable.min.js';
		$jsFiles[] = 'jquery/ui/datepicker.min.js';
		$jsFiles[] = 'jquery/ui/dialog.min.js';
		$jsFiles[] = 'jquery/ui/menu.min.js';
		$jsFiles[] = 'jquery/ui/draggable.min.js';
		$jsFiles[] = 'jquery/ui/droppable.min.js';
		$jsFiles[] = 'jquery/ui/tooltip.min.js';
		$jsFiles[] = 'jquery/ui/sortable.min.js';
		$jsFiles[] = 'jquery/ui/spinner.min.js';
		$jsFiles[] = 'jquery/ui/tabs.min.js';
		$jsFiles[] = 'jquery/ui/button.min.js';
		$jsFiles[] = 'jquery/ui/effect.min.js';
#10

Hi again, issue resolved when i deactivate WP Total cache.