Manual activation of ecommerce orders

Kvothe · October 29, 2012, 4:04pm

Hi,

I have a few ecommerce orders in my system where the call to addEcommerceItem() succeeded but the call to trackEcommerceOrder() failed. Is it possible to manually activate these orders? I’ve already looked at the DB tables involved, but I’m not sure what data needs to added where.

matthieu · October 30, 2012, 2:55am

Yes you can re-send these orders via the Tracking API, and you can even set the old date / time / visitor IP / etc.

Kvothe · October 30, 2012, 10:32am

Matt, thanks for your reply. Will take a look a the tracking API.