Location tracking not working when connected to corporate network

General questions
1

I installed matomo in my company on-prem. But when I integrated tracking code on my company’s internal website, it is always displaying the country name as “United States”. But I am checking it from india(Company Network).

If I connect to the external network it works fine. any idea why my location tracking not working inside the company network.

2

Hi,

Geolocation doesn’t work in internal networks as of course the database can’t know where your user with e.g. the IP 192.168.0.123` is sitting.

You can use Intranet Geo IP - Matomo Plugins Marketplace to assigne the IP addresses to locations to get correct results.