Length of Visits issue

Support & Bugs
1

Hi,

im using version 1.8.3, the Length of Visits tab, always stays on 10-30s never moving, but when i access stats using ipone app, i can see the real Length of Visits time.

can you tell me how to fix this or add a fix to force Length of Visits stats in next 1.9 update.

thanks
Phillip

2

Do you see the same problem on http://demo.piwik.org ?

3

yes, 0-10s, i see same thing, i looked with, firefox, IE9, and Opera, so what can it be?

4

can you please post a screenshot of the problem ?

5

[quote=matt]
can you please post a screenshot of the problem ?[/quote]

6

Click on the icon to change from CLOUD to Bar graph for example you will see better.

7

I couldn’t get your problem, show me the screen shot then i can help you

8

[quote=matt]
Click on the icon to change from CLOUD to Bar graph for example you will see better.[/quote]

thanks i undestand it better now, and it works ok for what it meant to show us, thanks,

but i would like to point out that it would be nice to be able to see the overall average visitor time too just like my example from mobile app version, if this option is ready in-place and i have missed it somehow, where do i click to i access it?

9

Average time on site appears in Visitors > Overview report