Length of Visites : 0 seconds

Support & Bugs
1

HI,

I’am using Piwik for a week now and in parallel I’m testing Clicky.

In Piwik, I’ve got a lot of visit with only one action and the length of these visits is 0seconds.

But if I look in Clicky, I can notice some single action visits with a “nice” length as you can see comparing the two images attached.

It’s quite disturbing that the length isn’t very representative of the time users spend on a single article of my website.

I’ve searched the Piwik documentation but I didn’t find a way to modify this behaviour.

Thanks style_emoticons/<#EMO_DIR#>/smile.gif

2

I have the same problem…
After an update (I don’t remember when) I don’t get anymore the right timing for the first single page visit.

I have 0 seconds for the first page visit, on each visit always. For me it would be important to see also this data.

Can someone help me please…
Thank you

3

(I’m sorry about two post. Something went wrong and I posted the same post twice)

4

It seems that Piwik can determine the length of a visite only if the visitor make a second action on the website.

Arrival on the page -> Action --> arrival on a second page. In this case, Piwik can determine how long the visitor was on the first page.

5

I remember once that showed me 10 seconds or 30 seconds… Maybe they have changed something…