Issue upgrading 3.0.3 -> 3.6.1 - SQL Fatal error (Ubuntu 16.04 LTS, Apache 2.4.18, MySQL 5.7, PHP7.2)


I have some trouble while upgrading from 3.0.3 to 3.6.1. I ran the One-Click-Update and besides some file check errors, which I solved, update process ran smooth till restart of the webserver and reload of the Matomo website. First I couldn’t log in and had to use the way with " index.php?i_am_super_user=salt_value_from_config&". That worked, but then I got the next fatal error:

An exception has been thrown during the rendering of a template (“SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘user_login’ in ‘where clause’”).
in /piwik/plugins/Morpheus/templates/layout.twig line 51

So I switched back by restoring the DB and ran the Manual Three-Step-Update, but to no avail. Database updates finished without any issue, restarted the webserver, but got same fatal error after.

Any help would be appreciated.

(Matthieu Aubry) #2

Hi there,

Looks like something went wrong, can you try adding a field user_login' => "VARCHAR(100) NOT NULL DEFAULT to the table plugin_setting ?


Hi Matthieu,

First up, I have inherited the system with it’s Piwik system installed with no documentation. What I did meanwhile: After the restore to 3.0.3 I encountered the same error message (“SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘user_login’ in ‘where clause’”) when I logged in, switched to Administration–>Diagnostic–>Config file. So this error starts not with update 3.6.1. I ran some additional tests and updated my old system step by step (3.0.3->3.4.0->3.5.0->3.6.0). All is fine (except the missing column) till I updated to 3.6.0. That destroyed it completely and might be a consecutive fault.

Question is, in which file can I find the SQL installation code for all the tables to add the missing columns. And is this a way to go? I would rather do a plain new installation with import of the collected data and config(?) than manual manipulation of tables.

So, what’s your recommendation?


Ok, solved the problem by dropping the (empty) table ‘plugin_setting’ and creating a new one from the code in ‘core/Db/Schema/Mysql.php’. Apart from the missing column ‘user_login’ I had a column ‘idsite’ in the table, which not exist in the current code. That is fixed also. Update to 3.6.1 went smooth, system is working. Thx!