Hello everybody. For last two days, I am facing a strange bug on Matomo on my website. My website is in English & Arabic & Russian and each of them uses it’s own Matomo site_id in the tracker. Matomo tracker works fine on first two, but on the Russian website, It returns 403 Error (Forbidden You don’t have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.)
It was working fine for years until two days ago. I investigated the problem and I saw that the only difference between Russian website and two other languages is that Page Title in it is in Russian alphabet! If I just manually change “action_name” parameter to English characters (e.g. MatomoTest), there will be no problem and tracker works fine. Now, I am wondering how to solve the problem!
Thank you guys.