A couple days after updating to 4.1.1, I have started getting a “Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again” error when trying to view reports. The ‘real-time’ report does show the current visitors and sometimes the ‘visits log’ does too.
I have “Archive reports when viewed from the browser” off and my Cron Job appears to be working. The “matomo-archive-output” file after a Cron Job says this:
INFO [2021-02-19 16:01:03] 1122843 ---------------------------
INFO [2021-02-19 16:01:03] 1122843 INIT
INFO [2021-02-19 16:01:03] 1122843 Running Matomo 4.1.1 as Super User
INFO [2021-02-19 16:01:03] 1122843 ---------------------------
INFO [2021-02-19 16:01:03] 1122843 NOTES
INFO [2021-02-19 16:01:04] 1122843 - Async process archiving not supported, using curl requests.
INFO [2021-02-19 16:01:04] 1122843 - Reports for today will be processed at most every 18000 seconds. You can change this value in Matomo UI > Settings > General Settings.
INFO [2021-02-19 16:01:04] 1122843 - Archiving was last executed without error 11 min 0s ago
INFO [2021-02-19 16:01:04] 1122843 ---------------------------
INFO [2021-02-19 16:01:04] 1122843 START
INFO [2021-02-19 16:01:04] 1122843 Starting Matomo reports archiving...
INFO [2021-02-19 16:01:05] 1122843 Start processing archives for site 1.
INFO [2021-02-19 16:01:05] 1122843 Will invalidate archived reports for today in site ID = 1's timezone (2021-02-19 00:00:00).
INFO [2021-02-19 16:01:05] 1122843 Will invalidate archived reports for yesterday in site ID = 1's timezone (2021-02-18 00:00:00).
INFO [2021-02-19 16:01:05] 1122843 Finished archiving for site 1, 0 API requests, Time elapsed: 0.050s [1 / 2 done]
INFO [2021-02-19 16:01:05] 1122843 Start processing archives for site 3.
INFO [2021-02-19 16:01:05] 1122843 Finished archiving for site 3, 0 API requests, Time elapsed: 0.005s [2 / 2 done]
INFO [2021-02-19 16:01:06] 1122843 Done archiving!
INFO [2021-02-19 16:01:06] 1122843 ---------------------------
INFO [2021-02-19 16:01:06] 1122843 SUMMARY
INFO [2021-02-19 16:01:06] 1122843 Processed 0 archives.
INFO [2021-02-19 16:01:06] 1122843 Total API requests: 0
INFO [2021-02-19 16:01:06] 1122843 done: 0 req, 1086 ms, no error
INFO [2021-02-19 16:01:06] 1122843 Time elapsed: 1.086s
INFO [2021-02-19 16:01:06] 1122843 ---------------------------
INFO [2021-02-19 16:01:06] 1122843 SCHEDULED TASKS
INFO [2021-02-19 16:01:06] 1122843 Starting Scheduled tasks...
INFO [2021-02-19 16:01:06] 1122843 Scheduler: executing task Piwik\Plugins\CustomJsTracker\Tasks.updateTracker...
INFO [2021-02-19 16:01:06] 1122843 Scheduler: finished. Time elapsed: 0.003s
INFO [2021-02-19 16:01:06] 1122843 Scheduler: executing task Piwik\Plugins\PrivacyManager\Tasks.deleteLogData...
INFO [2021-02-19 16:01:06] 1122843 Scheduler: finished. Time elapsed: 0.005s
INFO [2021-02-19 16:01:06] 1122843 Scheduler: executing task Piwik\Plugins\PrivacyManager\Tasks.anonymizePastData...
INFO [2021-02-19 16:01:06] 1122843 Scheduler: finished. Time elapsed: 0.001s
INFO [2021-02-19 16:01:06] 1122843 done
INFO [2021-02-19 16:01:06] 1122843 ---------------------------
Should the process archives be zero or total API requests be zero?
When I try to do a full system check it says:
Illegal length modifier specified ‘f’ in s[np]printf call
in /home/***.com/vendor/twig/twig/src/Cache/FilesystemCache.php line 61
Any ideas what might be causing these problem?
Thanks!