Installation: system check stopped with internal server error

(Dieter) #1

HI there, I installed Matomo 3.7 fine on my test server. Same configuration on live server.
MysQL 5.7.21;
PHP 7.2.13;
Windows server 2016
no php log is created logs are on. matomo directory all file read/write
Any more ideas?

(Fabian Dellwing) #2

An internal server error will always produce an error log. Please make sure that your error log settings are correct.

(Dieter) #4

Thanks for the reply, would you mind to take a look at php info ?
I think error loggin is on.

(Fabian Dellwing) #5

It looks like there is a timeout somethere while doing the system check. Sadly no one here can help you with that kind of problems without an actual error.

You should open a support ticket by your hoster and asking for help (to atleast get an error log).