Installation erreur

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1

Hello i have a error when i install piwik !

i chmod tmp to 777 but tmp is empty

The error :

problem writing temporary file ‘tmp/templates_c/wrt4a303d3f63365’

Backtrace:

#0 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/libs/Smarty/internals/core.write_file.php(32): Piwik_Smarty->trigger_error(‘problem writing…’)
#1 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/libs/Smarty/internals/core.write_compiled_resource.php(29): smarty_core_write_file(Array, Object(Piwik_Smarty))
#2 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/libs/Smarty/Smarty.class.php(1451): smarty_core_write_compiled_resource(Array, Object(Piwik_Smarty))
#3 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/libs/Smarty/Smarty.class.php(1281): Smarty->_compile_resource(‘Installation/te…’, ‘tmp/templates_c…’)
#4 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/core/View.php(124): Smarty->fetch(‘Installation/te…’)
#5 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/plugins/Installation/View.php(50): Piwik_View->render()
#6 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/plugins/Installation/Controller.php(68): Piwik_Install_View->render()
#7 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/plugins/Installation/Installation.php(61): Piwik_Installation_Controller->welcome()
#8 [internal function]: Piwik_Installation->startInstallation(Object(Piwik_Event_Notification))
#9 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/libs/Event/Dispatcher.php(214): call_user_func_array(Array, Array)
#10 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/core/PluginsManager.php(360): Event_Dispatcher->addObserver(Array, ‘FrontController…’)
#11 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/core/PluginsManager.php(246): Piwik_PluginsManager->addPluginObservers(Object(Piwik_Installation))
#12 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/core/PluginsManager.php(161): Piwik_PluginsManager->loadPlugins()
#13 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/core/FrontController.php(225): Piwik_PluginsManager->setPluginsToLoad(Array)
#14 /var/www/vhosts/visitesplus.net/subdomains/piwik/httpdocs/index.php(53): Piwik_FrontController->init()
#15 {main}

Thanks !

I have no file is tmp… i have dowload the latest version today ! i never install piwik

2

tmp is a folder in your piwik top-level directory.

If your created it manually and set the permissions/ownership, you should also have 3 subfolders writeable by the web server.

tmp/cache, tmp/templates_c, and tmp/latest

3

Ok !

But why the folders tmp is empty in the latest dowload version of piwik ?

And why i have this error ?
j’ai envoyer pourtant tout les fichiers contenu dans l’archive télécharger nommée “latest”