Install says it needs iconv - but I've installed that extension via WHM (CPanel system)

Support & Bugs
1

I’m installing Matomo 3.08 on A Small Orange’s VPS system, which has CPanel/WHM installed. I start the install, but receive an error that iconv isn’t installed.

I’ve enabled this extension on php via WHM, restarted apache, even rebooted the server. Matomo still cannot see that extension.

Thoughts?

2

Hi,

The quickest way to check if it is really enabled for the same PHP instance as Matomo is running is (temporarily) creating a php file containing

<?php
phpinfo();

putting it into the Matomo directory, accessing it from the browser and checking the extension section there.