no Internet Explorer records


I’m trying to import iis logs (w3c) with piwik V1.8.2 using everything works fine with an exception. Piwik does not recognize the browser name and version when it is internet explorer (MSIE), Piwik also does not save records in DB (Browser Name, Brwoser version). every other browser records works fine (chrome, firefox, opera).

See iis logs below

would be grateful if you can help me.

Best Regards

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2011-12-31 00:00:09
#Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status

2011-12-31 03:04:36 W3SVC607015127 GET /robots.txt - 80 - Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 200 2 0

Can you please confirm that a log with only this file fails to insert the visit?

If so, please report this bug and how to reproduce in the ticket: Log analytics list of improvements · Issue #3163 · matomo-org/matomo · GitHub
Cyril will answer you there (he doesnt read the forums)

Same problem over here. It seems as the IE records will be importet but it doesn’t show the IE in the browsers widget.

please create a ticket and an example of a log line not detected properly