Ignoring IP not working

Support & Bugs
1

Hello there,

I was trying to add some IP that should be ignored, but actually…I don’t see any effects. I’m not even using any placeholders.

Do I miss some other thing I have to set up, too?

The goal is to ignore page-analytics like gtmetrix and stuff.

Thanks for your help!

2

Are you using JavaScript tracking or Log-Analytics?
And did you add the IP to globally ignore IP adresses or to the list of site specific IPs?

3

Hi there,

I’m using Java-tracking and added the IP to the global list.

4

I’m still looking for some help on this one (:

5

bmp
bmp551×948 94.5 KB

I really want to get rid of this “guy” :frowning:

6

Hi,

Maybe that’s a stupid idea, but it’s the only thing I can think of:

Are you excluding 138.201.0.0? Because the IP has been anonymized, so this isn’t the IP of the visitor.

You could try excluding 138.201.*.* or find out the real IP.