I can't edit permissions in Matomo for a new user

(Rubén) #1


As a Super User, I have created a new user by clicking the “Add a new user” button. After that, I will edit the permissions for this user but I can’t with the dropdown.

I also have tried with the “user edit form” option. I have set the filter to show all websites, but when I try to change the permissions, the system does not respond. Here a screen recording:

What do you suggest? Thanks

(Lukas Winkler) #2


Please check the developer tools of your browser and the server log to find out why the request is failing. Maybe you are using a mod_security rule that is blocking the request.

(Rubén) #3


In the error_log I don’t see anything related, but in the developer tool I see this:

(Rubén) #4

After updating the PHP version from 7.0 to 7.1, the problem has been solved.