How to update from Piwik 1.12 to 2.x?


#1

is there an guide for the update-process ?
I dont have an “update”-Button as usual (e.g. 1.11 to 1.12)…


(Matthieu Aubry) #2

Check your server is running at least PHP 5.3.2 and try again.


#3

I’ve come looking for help on this exact problem

My PHP version is 5.4.23
I’m on Piwik 1.12 and I’m trying to update to 2.x

The message (in cPanel) I get is

Notice: This version is a higher risk upgrade. Significant new features and changes introduced.
! The selected version, or a version between it and the installed version, does not support upgrading. Check the application’s website to see if a “migration” tool is available.

And the update fails. I can’t find any mention of a migration tool on your site so I’m stuck :frowning:


#4

Dont worry, I found the auto-update button feature in Piwik, this worked. (after a scary while where it appeared as though it had failed and destroyed the database. Thankfully all is well!)