We are trying to get a heatmap of our homepage, but are running into a snag with getting a good screenshot. (And I am wondering if this problem is affecting our heat map data, too.)
We have a search bar on our homepage, and when the user presses “enter,” the search results are loaded via AJAX into the page, and the URL in the address bar is changed to something like
http://mywebsite.com/search-results/?k=keyword. It is meant to look like we have loaded a new page, but without triggering a whole reload.
So unfortunately, this means we keep getting screenshots of a search results page instead of the homepage. (I am wondering if this also means we’re getting heatmap data from the search results page.)
Any ideas on how to make sure the heatmap tool knows to stop collecting data/screenshots after the search results have been loaded & the URL has been changed? Would rather not convert it to a reload and lose the current speed of the search results.
Thanks for the help as always!