How to exclude "foreign" visitors


#1

Hi all,

I am moving to Piwik (from Google Analytics)

Piwik is now showing me too much trafic on my website (related to the traffic registered on Google Analytics). I have discovered that in Piwik if I take into account only Spanish visitors Google visitors equals Piwik visitors (and it has sense because I host an spanish website with a very local content)

On Piwik visit log I see a lot of “visitors” from China and United States which I’m afraid they are not real visitors but “bots” or something else.

I have tried to excude by IP but it doesn’t have sense because there are a lot a different and dynamic IPs.

Is there a way to exclude all these “non-real” visitors from Piwik?

Thanks!


(Matthieu Aubry) #2

Can you post screenshots of the Visitors> visitor log showing the problematic visitors ?
You can try create a filter with the Custom Segment editor to filter only particular country.

We like to try avoid tracking bots with Piwik so maybe we can find a rule to automatically exclude these bots


#3

Thanks Mat!

Please find below the link to an screenshot of the Visitor Log and a CSV file including the visitors (I have removed spanish ones):

Screenshot of the Visitor Log:
https://dl.dropboxusercontent.com/u/10584140/Selección_018.jpg

Visitor CSV file:
https://dl.dropboxusercontent.com/u/10584140/Piwik%20Exportar%20_%20%20_%2014%20Dic%2013%20-%2012%20Ene%2014.csv

Thanks in advance!

  Jorge

(Matthieu Aubry) #4

Thanks for the report. can you apply fix in: Exclude from traffic Baidu bot and Yandex bot · Issue #4504 · matomo-org/matomo · GitHub

then wait a few days, and report if you still see the chinese bots? what are the other bots you are seeing?


#5

Thanks!

I don’t understand what I have to do to aply the first fix … do I need to do some change on my side?

About other bots I’m getting non-visitors from USA:

IP: 208.115.111.74
Proveedor: Wowrack

IP: 100.43.83.130
Proveedor: Yandex

IP: 209.85.238.93
Proveedor: Google

IP: 208.115.113.90

IP: 208.115.113.90

IP: 208.115.111.74
Proveedor: Wowrack

IP: 208.115.113.90

IP: 100.43.83.130
Proveedor: Yandex

IP: 209.85.238.93
Proveedor: Google

IP: 199.15.233.173

IP: 208.115.111.74
Proveedor: Wowrack

IP: 209.85.238.93
Proveedor: Google

IP: 208.115.113.90

IP: 108.59.8.70
Proveedor: Leaseweb

IP: 23.88.106.245

IP: 74.55.73.74
Proveedor: Cepublishing

And also from Netherlands:

IP: 5.149.253.45

IP: 5.10.83.35
Proveedor: Softlayer

IP: 5.10.83.74
Proveedor: Softlayer

IP: 5.10.83.10
Proveedor: Softlayer

IP: 5.10.83.81
Proveedor: Softlayer

IP: 5.10.83.71
Proveedor: Softlayer

IP: 5.10.83.91
Proveedor: Softlayer

IP: 5.10.83.35
Proveedor: Softlayer

IP: 5.10.83.14
Proveedor: Softlayer

IP: 5.10.83.64
Proveedor: Softlayer

IP: 5.10.83.10
Proveedor: Softlayer