How can I compare the data between piwik and other sources?

Hi there,

after researching at google and the faq section here I didn´t find the solution that worked for me. I hope that somebody can help me here.

My issue is that I need to compare the value between piwik and other sources. I am aware that the methods of counting are different. But the differences between my other sources are so different that I believe something is not working right with my piwik installation !

In piwik there are so few counts for visits e.g. that I couldn´t believe. My webpage works with joomla 1.5 and the piwik plugin which i have from the link here.

How can I be sure that piwik counts correct ?

Thanks in advance


Hi oj.69,

if i comes to proper counting of visitors there’s no tool avalable which presents you 100% proper data.
There are so many factors which influence the result which could be:

  • Operating System
  • Firewall
  • SSL
  • Proxy/VPN
  • Browser (-Settings)
  • a.s.o.

If you want to have high quality data about your users you need to hack Piwik and customize it for your purpose. That is the advantage of OSS (which proprietary software can’t provide you).

Check also:
http:// Troubleshooting - Analytics Platform - Matomo

Here in detail:

Hope that helps.

BR, Mariusz