Hole in visit log

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@L3opold did you try to do as @rstark suggested: add &rec=1 and also a valid idsite in the testing request (during the “hole”) in order to be able to debug the full tracking chain in a working case?

@heurteph-ei not yet, it’s hard to identify when to try to debug those things.

[2023-02-28 13:28:21] piwik.DEBUG: Debug enabled - Input parameters: array (   'action_name' => 'www.*',   'idsite' => '11',   'rec' => '1',   'r' => '144067',   'h' => '14',   'm' => '27',   's' => '9',   'url' => 'https://www.*.com/fr-fr',   '_id' => 'd85e7e1d62c48855',   '_idn' => '0',   'send_image' => '0',   '_refts' => '0',   'pdf' => '1',   'qt' => '0',   'realp' => '0',   'wma' => '0',   'fla' => '0',   'java' => '0',   'ag' => '0',   'cookie' => '1',   'res' => '1728x1117',   'pv_id' => '4sUvXc',   'pf_net' => '0',   'pf_srv' => '198',   'pf_tfr' => '2',   'pf_dm1' => '94',   'uadata' => '{"fullVersionList":[{"brand":"Chromium","version":"110.0.5481.177"},{"brand":"Not A(Brand","version":"24.0.0.0"},{"brand":"Google Chrome","version":"110.0.5481.177"}],"mobile":false,"model":"","platform":"macOS","platformVersion":"13.2.1"}',   'debug' => '1',   'queuedtracking' => '0', ) {"params":"array (\n  'action_name' => 'www.*.com/*.com -',\n  'idsite' => '11',\n  'rec' => '1',\n  'r' => '144067',\n  'h' => '14',\n  'm' => '27',\n  's' => '9',\n  'url' => 'https://www.*/fr-fr',\n  '_id' => 'd85e7e1d62c48855',\n  '_idn' => '0',\n  'send_image' => '0',\n  '_refts' => '0',\n  'pdf' => '1',\n  'qt' => '0',\n  'realp' => '0',\n  'wma' => '0',\n  'fla' => '0',\n  'java' => '0',\n  'ag' => '0',\n  'cookie' => '1',\n  'res' => '1728x1117',\n  'pv_id' => '4sUvXc',\n  'pf_net' => '0',\n  'pf_srv' => '198',\n  'pf_tfr' => '2',\n  'pf_dm1' => '94',\n  'uadata' => '{\"fullVersionList\":[{\"brand\":\"Chromium\",\"version\":\"110.0.5481.177\"},{\"brand\":\"Not A(Brand\",\"version\":\"24.0.0.0\"},{\"brand\":\"Google Chrome\",\"version\":\"110.0.5481.177\"}],\"mobile\":false,\"model\":\"\",\"platform\":\"macOS\",\"platformVersion\":\"13.2.1\"}',\n  'debug' => '1',\n  'queuedtracking' => '0',\n)"} {"class":"Piwik\\Tracker","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Current datetime: 2023-02-28 13:28:21 {"date":"2023-02-28 13:28:21"} {"class":"Piwik\\Tracker","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\CoreHome\Tracker\VisitRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\IntranetMeasurable\Tracker\RequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\Actions\Tracker\ActionsRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\Goals\Tracker\GoalsRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\Ecommerce\Tracker\EcommerceRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\PrivacyManager\Tracker\RequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\Heartbeat\Tracker\PingRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\PagePerformance\Tracker\PerformanceDataProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\CustomDimensions\Tracker\CustomDimensionsRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:21] piwik.DEBUG: Executing Piwik\Plugins\CoreHome\Tracker\VisitRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: DoNotTrack header not found [] {"class":"PrivacyManager","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Matching visitors with: visitorId=d85e7e1d62c48855 OR configId=6b5528d4c86f30e5 [] {"class":"CoreHome","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: The visitor was not matched with an existing visitor... [] {"class":"CoreHome","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\IntranetMeasurable\Tracker\RequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Actions\Tracker\ActionsRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: (this is not a Site Search request) [] {"class":"Actions","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Excluding parameters "ignore_referrer,ignore_referer,gclid,fbclid,msclkid,yclid,fb_xd_fragment,fb_comment_id,phpsessid,jsessionid,sessionid,aspsessionid,doing_wp_cron,sid,pk_vid,pk_cpn,pk_campaign,piwik_campaign,mtm_campaign,matomo_campaign,utm_campaign,utm_source,utm_medium,pk_kwd,pk_keyword,piwik_kwd,mtm_kwd,mtm_keyword,matomo_kwd,utm_term,mtmPreviewMode,mtmSetDebugFlag" from URL [] {"class":"Actions","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Action is a PAGE_URL, Action name = www.*.com/*.com, Action URL = https://www.*.com/fr-fr {"type":"PAGE_URL","name":"www.*.com/*.com","url":"https://www.*.com/fr-fr"} {"class":"Actions","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Goals\Tracker\GoalsRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Ecommerce\Tracker\EcommerceRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\PrivacyManager\Tracker\RequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Heartbeat\Tracker\PingRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\PagePerformance\Tracker\PerformanceDataProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\CustomDimensions\Tracker\CustomDimensionsRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\CoreHome\Tracker\VisitRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Visitor IP (was: 85.195.*.*) has been anonymized: 85.195.0.0 [] {"class":"PrivacyManager","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\IntranetMeasurable\Tracker\RequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Actions\Tracker\ActionsRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Goals\Tracker\GoalsRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Ecommerce\Tracker\EcommerceRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\PrivacyManager\Tracker\RequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Heartbeat\Tracker\PingRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\PagePerformance\Tracker\PerformanceDataProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\CustomDimensions\Tracker\CustomDimensionsRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: New Visit (IP = 85.195.0.0) [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Following dimensions have been collected from plugins: idsite, profilable, user_id, visit_first_action_time, visit_first_action_time, visit_goal_buyer, visit_goal_converted, idvisit, location_ip, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visit_last_action_time, visitor_seconds_since_first, visitor_seconds_since_order, config_id, idvisitor, visitor_returning, visitor_seconds_since_first, visitor_seconds_since_order, visitor_count_visits, visit_entry_idaction_name, visit_entry_idaction_url, visit_exit_idaction_name, visit_exit_idaction_url, visit_total_actions, visit_total_interactions, visit_total_searches, , referer_keyword, referer_name, referer_type, referer_url, , location_browser_lang, config_browser_engine, config_browser_name, config_browser_version, config_client_type, config_device_brand, config_device_model, config_device_type, config_os, config_os_version, visit_total_events, visitor_localtime, visitor_localtime, visitor_seconds_since_last, visitor_seconds_since_last, config_resolution, config_cookie, config_flash, config_java, config_pdf, config_quicktime, config_realplayer, config_silverlight, config_windowsmedia, , visit_total_time, location_city, location_country, location_latitude, location_longitude, location_region [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Excluding parameters "ignore_referrer,ignore_referer,gclid,fbclid,msclkid,yclid,fb_xd_fragment,fb_comment_id,phpsessid,jsessionid,sessionid,aspsessionid,doing_wp_cron,sid,pk_vid,pk_cpn,pk_campaign,piwik_campaign,mtm_campaign,matomo_campaign,utm_campaign,utm_source,utm_medium,pk_kwd,pk_keyword,piwik_kwd,mtm_kwd,mtm_keyword,matomo_kwd,utm_term,mtmPreviewMode,mtmSetDebugFlag" from URL [] {"class":"Referrers","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Excluding parameters "ignore_referrer,ignore_referer,gclid,fbclid,msclkid,yclid,fb_xd_fragment,fb_comment_id,phpsessid,jsessionid,sessionid,aspsessionid,doing_wp_cron,sid,pk_vid,pk_cpn,pk_campaign,piwik_campaign,mtm_campaign,matomo_campaign,utm_campaign,utm_source,utm_medium,pk_kwd,pk_keyword,piwik_kwd,mtm_kwd,mtm_keyword,matomo_kwd,utm_term,mtmPreviewMode,mtmSetDebugFlag" from URL [] {"class":"Referrers","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Excluding parameters "ignore_referrer,ignore_referer,gclid,fbclid,msclkid,yclid,fb_xd_fragment,fb_comment_id,phpsessid,jsessionid,sessionid,aspsessionid,doing_wp_cron,sid,pk_vid,pk_cpn,pk_campaign,piwik_campaign,mtm_campaign,matomo_campaign,utm_campaign,utm_source,utm_medium,pk_kwd,pk_keyword,piwik_kwd,mtm_kwd,mtm_keyword,matomo_kwd,utm_term,mtmPreviewMode,mtmSetDebugFlag" from URL [] {"class":"Referrers","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Excluding parameters "ignore_referrer,ignore_referer,gclid,fbclid,msclkid,yclid,fb_xd_fragment,fb_comment_id,phpsessid,jsessionid,sessionid,aspsessionid,doing_wp_cron,sid,pk_vid,pk_cpn,pk_campaign,piwik_campaign,mtm_campaign,matomo_campaign,utm_campaign,utm_source,utm_medium,pk_kwd,pk_keyword,piwik_kwd,mtm_kwd,mtm_keyword,matomo_kwd,utm_term,mtmPreviewMode,mtmSetDebugFlag" from URL [] {"class":"Referrers","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: GEO: Found IP 85.195.*.* location (provider 'geoip2php'): array (   'continent_name' => 'Europe',   'continent_code' => 'EU',   'country_code' => 'CH',   'country_name' => 'Switzerland',   'city_name' => '*',   'lat' => *,   'long' => *,   'postal_code' => '1226',   'region_code' => 'GE',   'region_name' => '*', ) [] {"class":"UserCountry","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: array (   'idvisitor' => 'd85e7e1d62c48855',   'config_id' => '6b5528d4c86f30e5',   'location_ip' => '85.195.0.0',   'idsite' => 11,   'profilable' => 1,   'visit_first_action_time' => '2023-02-28 13:28:21',   'visit_goal_buyer' => 0,   'visit_goal_converted' => 0,   'visit_last_action_time' => '2023-02-28 13:28:21',   'visitor_returning' => 0,   'visitor_seconds_since_first' => 0,   'visitor_seconds_since_order' => NULL,   'visitor_count_visits' => 1,   'visit_entry_idaction_name' => 14338778,   'visit_entry_idaction_url' => 16013293,   'visit_exit_idaction_name' => 14338778,   'visit_exit_idaction_url' => 16013293,   'visit_total_actions' => 1,   'visit_total_interactions' => 1,   'visit_total_searches' => 0,   'referer_keyword' => NULL,   'referer_name' => NULL,   'referer_type' => 1,   'referer_url' => '',   'location_browser_lang' => 'en-us',   'config_browser_engine' => 'Blink',   'config_browser_name' => 'CH',   'config_browser_version' => '110.0',   'config_client_type' => 1,   'config_device_brand' => 'AP',   'config_device_model' => 'generic desktop',   'config_device_type' => 0,   'config_os' => 'MAC',   'config_os_version' => '13.2',   'visit_total_events' => 0,   'visitor_localtime' => '14:27:09',   'visitor_seconds_since_last' => 0,   'config_resolution' => '1728x1117',   'config_cookie' => 1,   'config_flash' => 0,   'config_java' => 0,   'config_pdf' => 1,   'config_quicktime' => 0,   'config_realplayer' => 0,   'config_silverlight' => 0,   'config_windowsmedia' => 0,   'visit_total_time' => 0,   'location_city' => 'Thonex',   'location_country' => 'ch',   'location_latitude' => '46.189',   'location_longitude' => '6.194',   'location_region' => 'GE', ) [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\CoreHome\Tracker\VisitRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\IntranetMeasurable\Tracker\RequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Actions\Tracker\ActionsRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Inserted new action: array (   'idvisit' => '31858334',   'idsite' => 11,   'idvisitor' => 'd85e7e1d62c48855',   'idaction_url' => 16013293,   'idaction_url_ref' => 0,   'idaction_name_ref' => 0,   'server_time' => '2023-02-28 13:28:21',   'idpageview' => '4sUvXc',   'pageview_position' => 1,   'time_spent_ref_action' => 0,   'time_dom_processing' => 94,   'time_network' => 0,   'time_server' => 198,   'time_transfer' => 2,   'idaction_name' => 14338778,   'idlink_va' => '283835751', ) {"action":"array (\n  'idvisit' => '31858334',\n  'idsite' => 11,\n  'idvisitor' => 'd85e7e1d62c48855',\n  'idaction_url' => 16013293,\n  'idaction_url_ref' => 0,\n  'idaction_name_ref' => 0,\n  'server_time' => '2023-02-28 13:28:21',\n  'idpageview' => '4sUvXc',\n  'pageview_position' => 1,\n  'time_spent_ref_action' => 0,\n  'time_dom_processing' => 94,\n  'time_network' => 0,\n  'time_server' => 198,\n  'time_transfer' => 2,\n  'idaction_name' => 14338778,\n  'idlink_va' => '283835751',\n)"} {"class":"Actions","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Goals\Tracker\GoalsRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Ecommerce\Tracker\EcommerceRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\PrivacyManager\Tracker\RequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\Heartbeat\Tracker\PingRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\PagePerformance\Tracker\PerformanceDataProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Executing Piwik\Plugins\CustomDimensions\Tracker\CustomDimensionsRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: -> Scheduled tasks not running in Tracker: Browser archiving is disabled. [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: Nothing to notice => default behaviour [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: End of the page. [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG: array (   'MATOMO_SESSID' => '21daca43b340e071d508624a82cbcbf5', ) [] {"class":"Piwik\\Common","request_id":"7555c"}

[2023-02-28 13:28:22] piwik.DEBUG:  [] {"class":"Piwik\\Common","request_id":"7555c"}

@L3opold
Since it’s a bit challenging to know when to troubleshoot this issue, it would perhaps be useful to maybe setup a script to alert you when the tracking has stopped so that you know when to test?

For example, you could do it using the following logic:

  1. Have a script that executes once every 30-60 minutes and checks the output of the SQL query:
    SELECT MAX(idlink_va) from matomo_log_link_visit_action;
  2. Have the script store the value and compare it with the previously stored value each time it executes.
  3. If the output value is not higher than previously checked then it indicates that the tracking has stopped, so you can send an email alert or something similar.

The idlink_va column is incremented by 1 for every single action tracked to Matomo, so it’s the best way to check if tracking data has stopped being inserted into the database.

Good idea, I’ll thank you. It’s setup, let’s wait for the alarm.

weird results this night (cron is running every half hour). It started at midnight, but seems fixed at 00:30 (no message) and again

The cron that run every 30 minutes warned me 2 minutes ago (2PM UTC). I tried to query the matomo.php url with &rec=1&debug=1&queuedtracking=0 params. I see nothing wrong expect the IP “IP = 0.0.0.0” that seems weird.

[2023-03-11 14:02:10] piwik.DEBUG: Debug enabled - Input parameters: array (   'action_name' => 'www.*.com/*.com - *',   'idsite' => '11',   'rec' => '1',   'r' => '245656',   'h' => '15',   'm' => '1',   's' => '45',   'url' => 'https://www.*.com/fr-fr',   '_id' => '6f9b6660dce94f28',   '_idn' => '1',   'send_image' => '0',   '_refts' => '0',   'pdf' => '1',   'qt' => '0',   'realp' => '0',   'wma' => '0',   'fla' => '0',   'java' => '0',   'ag' => '0',   'cookie' => '1',   'res' => '1728x1117',   'pv_id' => 'PVfQlw',   'pf_net' => '13',   'pf_srv' => '145',   'pf_tfr' => '0',   'pf_dm1' => '13',   'pf_dm2' => '244',   'pf_onl' => '0',   'uadata' => '{"fullVersionList":[{"brand":"Google Chrome","version":"111.0.5563.64"},{"brand":"Not(A:Brand","version":"8.0.0.0"},{"brand":"Chromium","version":"111.0.5563.64"}],"mobile":false,"model":"","platform":"macOS","platformVersion":"13.2.1"}',   'debug' => '1',   'queuedtracking' => '0', ) {"params":"array (\n  'action_name' => 'www.*.com/*.com -',\n  'idsite' => '11',\n  'rec' => '1',\n  'r' => '245656',\n  'h' => '15',\n  'm' => '1',\n  's' => '45',\n  'url' => 'https://www.swisstransfer.com/fr-fr',\n  '_id' => '6f9b6660dce94f28',\n  '_idn' => '1',\n  'send_image' => '0',\n  '_refts' => '0',\n  'pdf' => '1',\n  'qt' => '0',\n  'realp' => '0',\n  'wma' => '0',\n  'fla' => '0',\n  'java' => '0',\n  'ag' => '0',\n  'cookie' => '1',\n  'res' => '1728x1117',\n  'pv_id' => 'PVfQlw',\n  'pf_net' => '13',\n  'pf_srv' => '145',\n  'pf_tfr' => '0',\n  'pf_dm1' => '13',\n  'pf_dm2' => '244',\n  'pf_onl' => '0',\n  'uadata' => '{\"fullVersionList\":[{\"brand\":\"Google Chrome\",\"version\":\"111.0.5563.64\"},{\"brand\":\"Not(A:Brand\",\"version\":\"8.0.0.0\"},{\"brand\":\"Chromium\",\"version\":\"111.0.5563.64\"}],\"mobile\":false,\"model\":\"\",\"platform\":\"macOS\",\"platformVersion\":\"13.2.1\"}',\n  'debug' => '1',\n  'queuedtracking' => '0',\n)"} {"class":"Piwik\\Tracker","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Current datetime: 2023-03-11 14:02:10 {"date":"2023-03-11 14:02:10"} {"class":"Piwik\\Tracker","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::manipulateRequest()... [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::processRequestParams()... [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Following dimensions have been collected from plugins:  [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::afterRequestProcessed()... [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Visit is known (IP = 0.0.0.0) [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.WARNING: /var/www/html/core/Tracker/Visit.php(579): Deprecated - strlen(): Passing null to parameter #1 ($string) of type string is deprecated - Matomo 4.13.3 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) {"trace":[{"function":"errorHandler","class":"Piwik\\ErrorHandler","type":"::"},{"file":"/var/www/html/core/Tracker/Visit.php","line":579,"function":"strlen"},{"file":"/var/www/html/core/Tracker/Visit.php","line":484,"function":"setIdVisitorForExistingVisit","class":"Piwik\\Tracker\\Visit","type":"->"},{"file":"/var/www/html/core/Tracker/Visit.php","line":246,"function":"getExistingVisitFieldsToUpdate","class":"Piwik\\Tracker\\Visit","type":"->"},{"file":"/var/www/html/core/Tracker/Visit.php","line":199,"function":"handleExistingVisit","class":"Piwik\\Tracker\\Visit","type":"->"},{"file":"/var/www/html/core/Tracker.php","line":172,"function":"handle","class":"Piwik\\Tracker\\Visit","type":"->"},{"file":"/var/www/html/core/Tracker/Handler.php","line":55,"function":"trackRequest","class":"Piwik\\Tracker","type":"->"},{"file":"/var/www/html/core/Tracker.php","line":152,"function":"process","class":"Piwik\\Tracker\\Handler","type":"->"},{"file":"/var/www/html/core/Tracker.php","line":127,"function":"track","class":"Piwik\\Tracker","type":"->"},{"file":"/var/www/html/piwik.php","line":73,"function":"main","class":"Piwik\\Tracker","type":"->"},{"file":"/var/www/html/matomo.php","line":13,"args":["/var/www/html/piwik.php"],"function":"include"}]} {"class":"Piwik\\ErrorHandler","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Visitor with this idvisit wasn't found in the DB. [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: UPDATE matomo_log_visit SET idvisitor = ? WHERE idsite = ? AND idvisit = ? ---  [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: array (   0 => 'o�f`��O(',   1 => 11,   2 => NULL, ) [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Executing Piwik\Plugins\SitesManager\Tracker\SitesManagerRequestProcessor::recordLogs()... [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: -> Scheduled tasks not running in Tracker: Browser archiving is disabled. [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: Nothing to notice => default behaviour [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: End of the page. [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG: array ( ) [] {"class":"Piwik\\Common","request_id":"8f825"}

[2023-03-11 14:02:10] piwik.DEBUG:  [] {"class":"Piwik\\Common","request_id":"8f825"}

And tracking seems to have worked yesterday (March 10 last dot in the graph) even if I had cron warning about matomo_log_link_visit_action table.

Hi @L3opold
No more hole since 11th of March?

since the 25 February from the graph

Then we have to wait until the next hole before testing with Richard clues…