we had bought Heatmap unlimited user version and we installed in our server with Matomo Analytics v4.
we got error in system check :
Heatmap & Session Recording Tracking
Requesting ‘https://domaine.net/plugins/HeatmapSessionRecording/configs.php?idsite=1&trackerid=5lX6EM&url=http%3A%2F%2Ftest.test%2F’ resulted in an error: curl_exec: operation timed out after 2001 milliseconds with 0 out of 0 bytes received. hostname requested was: domaine.net. As a result, tracking Heatmaps and Session Recordings may not work. You may need to change your webserver configuration to allow access to this file via the Internet or Intranet.
How we can fix it ? any solutions ?