after updating my Matomo from 3.5 to 3.8 heatmap plugin doesn’t work, i got the following error message on my system CHeck
Requesting ‘https://xxxxxxxx/plugins/HeatmapSessionRecording/configs.php?idsite=1&trackerid=5lX6EM&url=http%3A%2F%2Ftest.test%2F’ resulted in an error: curl_exec: operation timed out after 2000 milliseconds with 0 out of 0 bytes received. hostname requested was: xxxxxxx . As a result, tracking Heatmaps and Session Recordings may not work. You may need to change your webserver configuration to allow access to this file via the Internet or Intranet.
When i try to go to this link from another machine in another network, i got the following message :
I’m on IIS web Server
any suggestion ???