Graphs not showing on Android


(Fábián Gábor) #1

Hello,

I installed the latest Piwik mobile client from the Android Market. The app is showing statistics but it doesn’t display any graphs (they are enabled to show in the settings), only a blank space.

I’m using Samsung Galaxy Gio (gt-s5660) with Android version 2.3.3.
Processor is ARMv6 rev 5.

Do you experienced the same problem? If yes, could you solve it?

Thank you in advance!


(Matthieu Aubry) #2

In your piwik, do sparklines under the main graphs display properly (see demo.piwik.org)


(Fábián Gábor) #3

No graps or lines are displayed at all on my phone.


(Matthieu Aubry) #4

See Troubleshooting - Analytics Platform - Matomo


(Fábián Gábor) #5

I use 1&1 hosting, it has GD enabled, ver 2.0.34. I don’t have problems on desktop browsers, only on the mobile app the graphs are not showing at all.


(Matthieu Aubry) #6

Can you please post a screenshot from your Visitors > Overview report, in Piwik standard UI (not piwik mobile) ?


(Fábián Gábor) #7

I’ve attached the screenshot. Can it be possible that the Samsung Galaxy Gio doesn’t support this feature?


(Matthieu Aubry) #8

Go to:

http://YOUR PIWIK/index.php?module=ImageGraph&action=index&idSite=1&period=month&date=today

it will draw all graphs. If graphs don’t work there, try opening one graph in particular, is there any error?