Global optout is not working: this.isUserOptedOut always return FALSE

heurteph-ei · November 7, 2022, 8:54am

Several tickets about user opt out have been closed: The one you mentioned, but also:

github.com/matomo-org/matomo

Fix for opt-out toggling on page load and incorrect default state

matomo-org:4.x-dev ← matomo-org:m-19879-optout-toggles-on-load

opened 03:33AM - 27 Oct 22 UTC

bx80

+7 -5

### Description: Fixes #19888 Fixed #19879 The JavaScript tracker opt-o…ut was setting the current opt-out state on page load which was incorrectly causing the state to toggle, this bit of code has now been removed. The standalone opt-out was interpreting no 'consent cookie' or 'remove consent cookie' to mean the user was opted out, which is incorrect. An extra check has been added so that if neither the 'consent cookie' or the 'remove consent' cookie are set the the user is considered to be currently opted-in. ### Review * [ ] [Functional review done](https://developer.matomo.org/guides/pull-request-reviews#functional-review-done) * [ ] [Potential edge cases thought about](https://developer.matomo.org/guides/pull-request-reviews#potential-edge-cases-thought-about) (behavior of the code with strange input, with strange internal state or possible interactions with other Matomo subsystems) * [ ] [Usability review done](https://developer.matomo.org/guides/pull-request-reviews#usability-review-done) (is anything maybe unclear or think about anything that would cause people to reach out to support) * [ ] [Security review done](https://developer.matomo.org/guides/security-in-piwik#checklist) * [ ] [Wording review done](https://developer.matomo.org/guides/pull-request-reviews#translations-wording-review-done) * [ ] [Code review done](https://developer.matomo.org/guides/pull-request-reviews#code-review-done) * [ ] [Tests were added if useful/possible](https://developer.matomo.org/guides/pull-request-reviews#tests-were-added-if-usefulpossible) * [ ] [Reviewed for breaking changes](https://developer.matomo.org/guides/pull-request-reviews#reviewed-for-breaking-changes) * [ ] [Developer changelog updated if needed](https://developer.matomo.org/guides/pull-request-reviews#developer-changelog-updated-if-needed) * [ ] [Documentation added if needed](https://developer.matomo.org/guides/pull-request-reviews#documentation-added-if-needed) * [ ] Existing documentation updated if needed

github.com/matomo-org/matomo

New Opt-out solution: checkbox is OFF per default even though I'm being tracked

opened 01:09PM - 19 Oct 22 UTC

closed 09:44PM - 06 Nov 22 UTC

utrautmann

Bug

We are using Matomo 4.12.1 . We integrated the new script to Opt-out without …the previous iframe (#17452). Since we track without cookies and do not use a consent tool, the behavior is incorrect. In the default case, the checkbox is off and it means that I would not be tracked. ## Steps to Reproduce 1. Integrate Tracking-script without consent tool 2. integrate Opt-out script with DIV-Container 3. The Opt-out dialog shows that I would not be tracked. But that is wrong. I'm being tracked.

github.com/matomo-org/matomo

Opt-Out toggles on every load

opened 02:59PM - 18 Oct 22 UTC

closed 09:44PM - 06 Nov 22 UTC

KiwiKilian

Bug

## Expected Behavior The opt-out checkbox should only change when clicked. The …checkbox and text should display the actual current state of the users choosen settings. - If the cookie `mtm_consent_removed` is set, the opt-out text should state, the user has opted-out. The checkbox should **not** be checked and say: "You are currently opted out. Check this box to opt-in." - If there is **no** `mtm_consent_removed` cookie set, the checkbox should be checked and the text should say: "You are not opted out. Uncheck this box to opt-out." ## Current Behavior Everytime the page with the opt-out is loaded, the state of the opt-out is toggled. So if there is no `mtm_consent_removed` cookie set, it will be set. Meanwhile the checkbox and text displays the opposite of the cookie state. It seems like the JS is just toggling the state everytime. ## Steps to Reproduce (for Bugs) 1. See this [example page](https://www.trafficon.eu/matomo-test.html), it only inlcudes the tracking snippet and the opt-out snippet 2. Simply reload the page multiple times ## Context We are trying to implement the cookieless, opt-in method. Therefore the tracking code has set the following options: ```js _paq.push(["setDoNotTrack", true]); _paq.push(["disableCookies"]); _paq.push(['trackPageView']); _paq.push(['enableLinkTracking']); ``` No other cookies are set for the domain. There are results beeing tracked by this example page. (The different single and double quote styles are actually generated by Matomo UI). ## Your Environment * Matomo Version: 4.12.1 (previously also occured on 4.12.0) * PHP Version: 7.4.3 * Server Operating System: Linux * Additionally installed plugins: CustomVariables * Browser: Chrome, Firefox * Operating System: macOS