Getting Invalid idSite error


Hi Guys,

I just installed Pikwik to track my eBay store.

I’ve uploaded the tracking image to my store and got no data.

I’ve enabled the Debug mode and I’ve got this error:

Invalid idSite: '0'

And before the error it seems to be correct:

DEBUG Piwik\Common[2014-05-08 13:05:57] [efa33]   'idSite' => '2',
DEBUG Piwik\Common[2014-05-08 13:05:57] [efa33]   'rec' => '1',

How can I fix this?




In my system check I get this notice:
[quote=“Using LOAD DATA INFILE will greatly speed Piwik’s archiving process up. To make it available to Piwik, try updating your PHP & MySQL software and make sure your database user has the FILE privilege.
If your Piwik server tracks high traffic websites (eg. > 100,000 pages per month), we recommend to try fix this problem.
Try #1: LOAD DATA INFILE : SQLSTATE[28000]: Invalid authorization specification: 1045 Access denied for user ‘XXXX’@’%’ (using password: YES)[28000]”]

But as I don’t have plans to get as many as 100 000 visitors, I’m igonirng that at the moment. Can it be the cause of the problem?


(Matthieu Aubry) #3

you should use &idsite= and not &idSite= (notice the case difference)

If you saw &idSite= somewhere in the doc let me know as we need the user guides to be correct :slight_smile:


Hi, yes this error is in configuration.

When I copy the image link for tracking, the idsite is with S in uppercase.

Thanks for pointing that. Now it works.

(Matthieu Aubry) #5

Thanks I fixed it in Image tracker displays wrong code: idSite= but idsite= should be used instead · Issue #5131 · matomo-org/matomo · GitHub


The idSite parameter is used in some core functions and the documentation:


Core Menu: