Getting errors with tmp folder when installing for the first time

Support & Bugs
1

Hi all,

I’m new to Piwik and just installed it on my site, but I keep getting this error during installation (even after repeated fresh installations):

The directory “/home/flabcc/domains/f-lab.cc/public_html/analytics/tmp/cache/tracker/” does not exist and could not be created.

Any idea how to fix this?

Thanks!
Bryan

2

The directory “tmp” requires universal read-write-modify (777) permission.

If this directory doesn’t exist, just create it and give it that 777 permission.