Geolocator is still wrong despite that i already uploaded the geoip


#1

Hello.

I am only new to Piwik and also to the concept of web analytics. I am studying on how to detect the locations of the users via the geo-location provided by Piwik. I followed the link and installed the free GeoLiteCity.


As you can see, I already installed it and the details in the settings is correct and accurate. But here is my problem. In the main dashboard, Piwik still retrieves wrong data. My IP is being registered in Hainan, China.


Please help me to settle this in an urgently manner because I will have a presentation by next week to my superiors. Thanks a lot.