GeoIP2 Plugin not working

Support & Bugs
1

Hi,

I installed the GeoIP2 plugin in my piwik server and I purchased the GeoIP2 City Europe version from Maxmind, and uploaded it to my piwik server. piwik is also reporting the plugin as installed, but every lookup returns unknown as location and then it falls back to assuming the location from the language of the browser.

For me on the first look it seems to be installed correctly… There are also no errors in the error_log

Can you help with fixing this problem?

Greetings
Alexander

2

Hi,

I just wanted to suggest opening a github issue, as it is developed by a third party developer, but I saw you already did:

3

Yes i did, but I thought maybe somebody else already had the same problem…

4

No problem, that’s what the forum is for. I just wanted to link to the issue in case someone comes across this post.