General_ExceptionConfigurationFileNotFound Installation Error


#1

HI ,

I just downloaded and uploaded the new version of piwik in my server , and when I go in my browser and point to the URL where my folder is I get an error :
General_ExceptionConfigurationFileNotFound

This is a new install I have not installed piwik before

could you help me whats the problem?

Thanks


(Matthieu Aubry) #2

could you please try this version? http://builds.piwik.org/piwik-2.5.0-b3.zip


#3

ok i will try it now


#4

still getting the same error even with the one you gave me ??


#5

could you help me solve the problem?


(Matthieu Aubry) #6

Can you change the permission of your config/config.ini.php to CHMOD 777 ? This may fix the problem that the file is not readable.


#7

I dont have that file in config/ folder


(Matthieu Aubry) #8

Check that your config/ folder itself has permission 755 or 777 maybe this would help?


#9

it has 755 permission


#10

I changged it to 777 and still same error ?>


#11

does the script work?


#12

I fixed it , it was a permission problem , now I have installed it and it works , I don’t see any data yet? how long does it take to show some data