General_ExceptionConfigurationFileNotFound Installation Error


HI ,

I just downloaded and uploaded the new version of piwik in my server , and when I go in my browser and point to the URL where my folder is I get an error :

This is a new install I have not installed piwik before

could you help me whats the problem?


(Matthieu Aubry) #2

could you please try this version?


ok i will try it now


still getting the same error even with the one you gave me ??


could you help me solve the problem?

(Matthieu Aubry) #6

Can you change the permission of your config/config.ini.php to CHMOD 777 ? This may fix the problem that the file is not readable.


I dont have that file in config/ folder

(Matthieu Aubry) #8

Check that your config/ folder itself has permission 755 or 777 maybe this would help?


it has 755 permission


I changged it to 777 and still same error ?>


does the script work?


I fixed it , it was a permission problem , now I have installed it and it works , I don’t see any data yet? how long does it take to show some data