GDPR Tools - No filter visible


#1

Hello.

Setup : Matomo 3.5.1, PHP: 7.1.13

When accessing the GDPR tool, I can’t use the search tool, because there’s no visible filter, only ‘‘Find data subjects by’’, then the ‘‘FIND MATCHING DATA SUBJECTS’’ button, and nothing in between.
I used the one-click update without any warning or error.

Am I missing something?

Thanks in advance for any hint.


(Lukas Winkler) #2

Hi,

It should look like this:

Can you maybe check your browser’s developer tools if there is an error in the console? Maybe there is an adblocker hiding this block?


#3

Hello, and thank you for your quick answer.

I have the same behavior with Firefox, Chrome and IE, all in last version. In firefox, I deactivated AdBlock Plus extension, to no avail.

I’m not used to developper tool, however, I pressed F12 in Firefox, then chose the ‘Console’, reloaded the page, and there appears the warning ‘Échec du chargement pour l’élément dont la source est « blob:https://my_site_url/56564374-3cd5-482c-be71-8248c143bb5d ».’ If I browse elsewhere, then go back to the GDPR tools, no message appears in the console.