Fastcgi Timeout Issues Suddenly Starting Today

Good Afternoon All,

Starting this morning our Matomo instance we have running on our own environment stopped. We get the following error. No updates or anything have been applied to the server, but we are still running Matomo version 4.14.2. :frowning:

PHP 8.1.28
Nginx 1.26.0

2024/05/28 12:39:10 [error] 7415#7415: *3 upstream timed out (110: Connection timed out) while reading response header from upstream, client:, server:, request: “GET / HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php-fpm/www.sock”, host: “

I verified php-fpm is running also . I am not too familiar with fastcgi but I verified configs are the same as they have been.

Any pointers on where to look or how to troubleshoot this?

1 Like