Fail to reinstall Matomo Wordpress plugin after spontaneous crash of the plugin

Hi. A couple a weeks ago Matomo disappeared spontaneously from the installed plugins. I have reinstalled it several times using different installation options, deleted it, reinstalled etc. but I can’t get it working anymore. The plugin is visible and installed, but when I try to “Get started” nothing happens and after a while the browser gives a proxy error. The proxy server received an invalid response from an upstream server. The proxy server could not handle the request. Reason: Error reading from remote server
Any thoughts on what causes this problem?

Hi @schaipau
Do you have access to error logs on the server(s)?

Hi @heurteph-ei. Thanks for your message. This topic is answered on https://wordpress.org/support/topic/unable-to-reinstall-after-crash/. Matomo have fixed it in a future release.

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