Is it possible to exclude a recurring user (for example by ID).
I couldn’t find it how it could work, but I can’t believe this isn’t possible. Matomo already notices that a specific user revisits the page multiple times. So the connection between the user and the data in matomo is already there.
How can I remove this user now from my statistics?
We have a static IP and this traffic is not saved already, but users in the homeoffice don’t have a static IP, so it’s not really an option to block it by IP.
I know I could use the cookie, but I think this is more work for me to set up individually.
There was some spams in the discussion… @jonalange do you want to remove user ID (ie user who are connected to your app) or visitors that receive a visitor ID by Matomo?
Sorry, I though you wanted to exclude some user that you could identify by its ID.
The only solution I see is using segments in Matomo:
(combine AND operators and filter on visitorID)
Well, yes. I already know that article. But the only option here is cookies as I said in my post because my co workers don’t have a static IP. And because the cookie thing is too much work to do for each of them (remote desktop, login to matomo, get the cookie) I would like to “block” them by their matomo ID what my question is all about.
As the visitor ID can change (if your colleague uses another browser or browses in private mode, and also probably randomly after some time), this would be difficult to manage client side…
Also visitor ID is an internal ID of Matomo, not designed to be used client side I think…
If you know the users you want to exclude, I think you can just send them to the link provided by the Administration>Privacy>Users opt-out feature (just copy/paste the link), and this should work without any effort!