Excel export is empty when using filter to segment visits


(Christine ) #1

Hello,

when exporting data to Excel, e.g. “Visits over Time” or “Pages” everything is fine, but as soon as I apply a filter to select a segment of visits, the export doesn’t work anymore => the Excel sheet opens, but it is empty except for the very first cell at the top where it says “Date”. It doesn’t change a thing if I use TSV or CSV.
I created the segment which I want to analyze with one simple variable “Client name and Client ID (CD)”.

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Thanks a lot in advance!