Error while installing free MaxMindGeoIP data

Support & Bugs
1

Hi,

I am trying to install the free MaxMindGeoIP data using the config section of Piwik. The download into /misc worked successfully. I unpacked the file and copied it into /misc.

I refreshed the geoip config page and now the following errors appear:


User Error: error traversing database - perhaps it is corrupt? in /www/htdocs/v109876/web_analytics/piwik/libs/MaxMindGeoIP/geoip.inc on line 642 

Backtrace -->

#0 Piwik_ErrorHandler(...) called at [:]
#1 trigger_error(...) called at [/www/htdocs/v109876/web_analytics/piwik/libs/MaxMindGeoIP/geoip.inc:642]
#2 _geoip_seek_country(...) called at [/www/htdocs/v109876/web_analytics/piwik/libs/MaxMindGeoIP/geoip.inc:499]
#3 geoip_country_id_by_addr(...) called at [/www/htdocs/v109876/web_analytics/piwik/libs/MaxMindGeoIP/geoip.inc:517]
#4 geoip_country_code_by_addr(...) called at [/www/htdocs/v109876/web_analytics/piwik/plugins/UserCountry/LocationProvider/GeoIp/Php.php:125]
#5 Piwik_UserCountry_LocationProvider_GeoIp_Php->getLocation(...) called at [/www/htdocs/v109876/web_analytics/piwik/plugins/UserCountry/LocationProvider/GeoIp.php:100]
#6 Piwik_UserCountry_LocationProvider_GeoIp->isWorking(...) called at [/www/htdocs/v109876/web_analytics/piwik/plugins/UserCountry/LocationProvider/GeoIp/Php.php:186]
#7 Piwik_UserCountry_LocationProvider_GeoIp_Php->isWorking(...) called at [/www/htdocs/v109876/web_analytics/piwik/plugins/UserCountry/LocationProvider.php:215]
#8 Piwik_UserCountry_LocationProvider::getAllProviderInfo(...) called at [/www/htdocs/v109876/web_analytics/piwik/plugins/UserCountry/Controller.php:39]
#9 Piwik_UserCountry_Controller->adminIndex(...) called at [:]
#10 call_user_func_array(...) called at [/www/htdocs/v109876/web_analytics/piwik/core/FrontController.php:125]
#11 Piwik_FrontController->dispatch(...) called at [/www/htdocs/v109876/web_analytics/piwik/index.php:47]

Also a lot of notices appear:


Notice: Uninitialized string offset: 0 in /www/htdocs/v109876/web_analytics/piwik/libs/MaxMindGeoIP/geoip.inc on line 627 
....
Notice: Uninitialized string offset: 5 in /www/htdocs/v109876/web_analytics/piwik/libs/MaxMindGeoIP/geoip.inc on line 627

Any idea how to fix this?

Thanks.

2

Ok I fixed this by redownloading the geoip data manually, not using the server download method. Using the server method the archive was corrupted it seems…

3

Thanks for the report that automatic download didn’t work for you.
If you can test this:
If you delete the DB file and try again the download, does it fail again ?