Error when installing - failed to write cache file

I am trying to install Piwik for my site in a directory on the root directory called “analytics”.

I have unzipped the and uploaded all the files in binary mode. I had trouble getting a file called “temp” to upload. No matter what I do I can’t seem to get it to upload.

When I go to I get the following error:

Any help to resolve this so I can install Piwik?


try to give 777 permission to the analytics/tmp/ folder and sub-folders

Hello Matthieu

I’ve just tried changing everything inside the “tmp” folder including the
folder itself to 777 permissions and I still seem to have the same problem.

Anything else we can do?

I’m just concerned that this error will mean Piwik isn’t functioning
correctly? Is that the case?

Thanks for trying to help,