Error Message when importing - Goal limit reached at 15

Support & Bugs
1

Hi,

Just wondered if there was a fix for the following issue?

“Error message: Error on day (unknown), Cannot perform this action as the limit of 15 goals has been reached.
These errors are unexpected and will likely continue every time you run the import on this day. To resolve this issue, please ask on the forums. If you can provide access to your GA account to a member of Matomo’s support team it will provide a quicker resolution.”

Thanks,
Tom

2

Hi,

I have the same issue. Do you have any way to fix this in order to complete the import ?

Thanks in advance,
Michael

6

Hi @Michael_D, @Banc_Digital
Maybe @innocraft have a clue on this?

7

Hi @Banc_Digital , @Michael_D ,

Are you using Matomo Cloud or On-Premise?

8

Hi,
I am using Matomo Cloud.
It seems that the issue is that the importer is trying to import every goals from universal Analytics, even the inactive ones (and you cannot delete a goal from Analytics).

The only solution I can find is to upgrade to get more goals on my Matomo plan