First time Ive posted on here, so be gentle with me if Im (unintentionally) breaking any forum protocols in the way that Im asking for help. I did a search on the error message Im asking for help with but no results were returned…
PRELIMINARY BACKGROUND INFO
- I created a subdomain called ‘analytics’ to install PIWIK on and my site is hosted at Hostgator.where I upgraded php from 5.4 to 5.5 as per PIWIK recommendations
- I installed PIWIK into the subdomain via 'QuickInstall" from C Panel
- When I went to the login page for my subdomain I was greeted with an error message at which point I realised i hadnt first created a MYsql database (i know, dont tell me!!)
4 I created a MYsql database and user then connected them as per the offical installation video (( How to Install Piwik Analytics ))
5 I still had the error message
6 I deleted the contents of ‘analytics’ folder
7 reinstalled PIWIK from C Panel
8 still the same problem - see below:
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There is an error. Please report the message (Piwik 1.9.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /home1/MyWebsite/public_html/analytics/libs/Smarty/Smarty_Compiler.class.php on line 270
Backtrace -->
#0 Piwik_ErrorHandler(…) called at [:]
#1 preg_replace(…) called at [/home1/MyWebsite/public_html/analytics/libs/Smarty/Smarty_Compiler.class.php:270]
#2 Smarty_Compiler->_compile_file(…) called at [/home1/MyWebsite/public_html/analytics/libs/Smarty/Smarty.class.php:1489]
#3 Smarty->_compile_source(…) called at [/home1/MyWebsite/public_html/analytics/libs/Smarty/Smarty.class.php:1422]
#4 Smarty->_compile_resource(…) called at [/home1/MyWebsite/public_html/analytics/libs/Smarty/Smarty.class.php:1867]
#5 Smarty->_smarty_include(…) called at [/home1/MyWebsite/public_html/analytics/tmp/templates_c/%%A9^A91^A917CA4A%%header.tpl.php:62]
#6 include(…) called at [/home1/MyWebsite/public_html/analytics/libs/Smarty/Smarty.class.php:1869]
#7 Smarty->_smarty_include(…) called at [/home1/MyWebsite/public_html/analytics/tmp/templates_c/%%66^665^665FEA01%%login.tpl.php:6]
#8 include(…) called at [/home1/MyWebsite/public_html/analytics/libs/Smarty/Smarty.class.php:1263]
#9 Smarty->fetch(…) called at [/home1/MyWebsite/public_html/analytics/core/View.php:133]
#10 Piwik_View->render(…) called at [/home1/MyWebsite/public_html/analytics/plugins/Login/Controller.php:88]
#11 Piwik_Login_Controller->login(…) called at [/home1/MyWebsite/public_html/analytics/plugins/Login/Controller.php:46]
#12 Piwik_Login_Controller->index(…) called at [:]
#13 call_user_func_array(…) called at [/home1/MyWebsite/public_html/analytics/core/FrontController.php:138]
#14 Piwik_FrontController->dispatch(…) called at [/home1/MyWebsite/public_html/analytics/core/Controller.php:719]
#15 Piwik_Controller->redirectToIndex(…) called at [/home1/MyWebsite/public_html/analytics/plugins/CoreHome/Controller.php:42]
#16 Piwik_CoreHome_Controller->redirectToCoreHomeIndex(…) called at [:]
#17 call_user_func_array(…) called at [/home1/MyWebsite/public_html/analytics/core/FrontController.php:138]
#18 Piwik_FrontController->dispatch(…) called at [/home1/MyWebsite/public_html/analytics/index.php:53]
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Hoping that some kind soul out there has a clue what’s going wrong and what I should do about it.
Cheers
Jamie