ERROR CustomReports

Premium Features
1

Hi,
wir bekomme recht Häufig diesen Fehler gemeldet. Kennt den wer und kann uns einen Tip geben wo wir suchen sollen? Oder was wir machen müssen?

ERROR CustomReports[2020-05-13 05:55:23 UTC] [7459f] Failed to get data from API: /var/www/html/plugins/CustomReports/Model/CustomReportsModel.php(283): Der angeforderte benutzerdefinierte Bericht existiert nicht Der angeforderte benutzerdefinierte Bericht existiert nicht #0 /var/www/html/plugins/CustomReports/API.php(580): Piwik\Plugins\CustomReports\Model\CustomReportsModel->checkReportExists(‘2’, ‘10’) #1 [internal function]: Piwik\Plugins\CustomReports\API->getCustomReport(‘2’, ‘day’, ‘2020-05-09’, ‘10’, ‘actions%3E%3D30…’, false, false, false, false) #2 /var/www/html/core/API/Proxy.php(237): call_user_func_array(Array, Array) #3 /var/www/html/core/Context.php(28): Piwik\API\Proxy->Piwik\API{closure}() #4 /var/www/html/core/API/Proxy.php(328): Piwik\Context::executeWithQueryParameters(Array, Object(Closure)) #5 /var/www/html/core/Plugin/Visualization.php(343): Piwik\API\Proxy->call(’\Piwik\Plugins\…’, ‘getCustomReport’, Array) #6 /var/www/html/core/Plugin/Visualization.php(187): Piwik\Plugin\Visualization->loadDataTableFromAPI() #7 /var/www/html/core/Plugin/Report.php(320): Piwik\Plugin\Visualization->render() #8 /var/www/html/plugins/CustomReports/GetCustomReport.php(105): Piwik\Plugin\Report->render() #9 /var/www/html/plugins/CoreHome/Controller.php(58): Piwik\Plugins\CustomReports\GetCustomReport->render() #10 [internal function]: Piwik\Plugins\CoreHome\Controller->renderReportWidget(Object(Piwik\Plugins\CustomReports\GetCustomReport)) #11 /var/www/html/core/FrontController.php(590): call_user_func_array(Array, Array) #12 /var/www/html/core/FrontController.php(165): Piwik\FrontController->doDispatch(‘CustomReports’, ‘getCustomReport’, Array) #13 /var/www/html/core/dispatch.php(34): Piwik\FrontController->dispatch() #14 /var/www/html/index.php(27): require_once(’/var/www/html/c…’) #15 {main}

Grüße
Toasty

2

Hi there,

Could you please tell us.

  1. Are you using multi-server setup?
  2. Does this issue happen every day or only from time to time (how often)?

Thanks

3

Hi,

  1. Are you using multi-server setup? --> No
  2. Does this issue happen every day or only from time to time (how often)? --> This issue happen from time to time.
date(timestamp ) count(*)
2020-04-20 16
2020-05-05 40
2020-05-06 48
2020-05-07 8
2020-05-12 16
2020-05-13 56
4

Hi there,
Thanks for your reply.
How often do you create/update/delete custom reports?
is it always the same report that fails or different ones?
Are you doing anything special with custom reports maybe?

Thanks,